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Royal American
Financial Advisors, LLC is a state of California Licensed Investment Advisory
Company committed to safeguarding the confidential information of its clients.
We hold all personal information provided to our company in the strictest
confidence. These records include all personal information that we collect from
you in connection with any of the services provided by Royal American Financial
Advisors, LLC or affiliated companies including Royal American Insurance
Services, LLC. We have never disclosed information to nonaffiliated third
parties, except as permitted by law, and do not anticipate doing so in the
future. If we were to anticipate such a change in company policy, we would be
prohibited under the law from doing so without advising you first. As you know,
we use financial and health information that you provide to us to help you meet
your personal financial goals while guarding against any real or perceived
infringements of your rights of privacy. Our policy with respect to personal
information about you is listed below.
We limit employee and agent access to information only to those who have a
business or professional reason for knowing, and only to nonaffiliated parties
as permitted by law. (For example: Federal regulations permit us to share a
limited amount of information about you with a brokerage firm in order to
execute securities transactions on your behalf, or so that we can discuss your
financial situation with your accountant or attorney.)
We maintain a secure office and computer environment to ensure that your
information is not places at unreasonable risk.
The categories of nonpublic personal information that we collect from a client
depend upon the scope of the client relationship or services requested by the
client. It will include information about your personal finances, information
about your health to the extent that it is needed for the planning/advisory
process, information about transactions between you and third parties, and
information from consumer reporting agencies.
For unaffiliated third parties that require access to your personal
information, including financial services companies, consultants, and auditors,
we also require strict confidentiality in our agreements with them and expect
them to keep this information private. Federal and State regulator also may
review company records as permitted under law.
We do not provide your personally identifiable information to mailing list
vendors for any purpose.
Personally identifiable information about you will be maintained during
the time you are a client, and for the required time thereafter that such
records are required to be maintained by federal and state securities laws, and
consistent with the CFP Board Code of Ethics, and professional responsibility.
After this required period of record retention, all such information will be
destroyed.
Customer Information Privacy
Principles
Like most industries today, the insurance industry is rapidly being
shaped by technology, which is literally changing the way we do business. To be
successful in this environment, we must continue to insure that our customers
are confident that we will manage their financial affairs expertly and
confidentially.
At Royal American Insurance Services, our customers have access to a broad range
of annuities and life products...
We want to assure all of our customers that whenever information is used, it is
done with discretion. The safeguarding of customer information is an issue we
take seriously at Royal American Insurance Services. To affirm our continuing
commitment to the proper use of customer information, we have set forth the
following Privacy Principles. It is these Privacy Principles that guide us in
serving the privacy needs of our customers.
1. Recognition of a Customer’s Expectation of Privacy: At Royal American
Insurance Services , we believe the confidentiality and protection of customer
information is one of our fundamental responsibilities. And while information is
critical to providing quality service, we recognize that one of our most
important assets is our customers’ trust. Thus, the safekeeping of customer
information is a priority for us.
2. Use, Collection, and Retention of Customer Information: Royal American
Insurance Services limits the use, collection, and retention of customer
information to what we believe is necessary or useful to conduct our business,
provide quality service, and offer products, services, and other opportunities
that may be of interest to our customers.
3. Maintenance of Accurate Information: Royal American Insurance Services
recognizes that it must maintain accurate customer records. Therefore, we have established procedures to maintain the accuracy
of customer information and to keep such information current. These
procedures include responding to requests to correct inaccurate information in a
timely manner.
4. Limiting Employee Access to Information: At Royal American Insurance Service, employee access to personally identifiable customer information is
limited to those with a business reason to know such information. Employees are
educated on the importance of maintaining the confidentiality of customer
information and on these Privacy Principles. Because of the importance of these
issues, all employees are responsible for
maintaining the confidentiality of customer information and employees who
violate these Privacy Principles will be subject to disciplinary measures.
5. Protection of Information via Established Security Procedures: Royal American
Insurance Services recognizes that a fundamental element of maintaining
effective customer privacy procedures is to provide reasonable protection
against the unauthorized access to customer information. Therefore, we have established appropriate security standards and
procedures to guard against any unauthorized access to customer information.
6. Restrictions on the Disclosure of Customer Information: When it comes to
sharing customer information with unaffiliated companies, Royal American
Insurance Services places strict limits on who receives specific information
about customer accounts and other personally identifiable data. Royal American
Insurance Services may share information with such companies if they provide a
product or service that may benefit our customers. Whenever we do this, we
carefully review the company and the product or service to make sure that it
provides value to our customers.
We share the minimum amount of information necessary for that company to offer
its product or service. We may also share information with unaffiliated
companies that assist us in providing our products and services to our
customers; in the normal course of our business (for example, with consumer
reporting agencies and government agencies); when legally required or permitted
in connection with fraud investigations and litigation; in connection with
acquisitions and sales; and at the request or with the permission of a customer.
7. Maintaining Customer Privacy in Business Relationships with Third Parties: If
we provide personally identifiable customer information to a third party with
which we have a business relationship, we will insist that the third party keep
such information confidential, consistent with the conduct of our business
relationship.
8. Disclosure of Privacy Principles to Customers: Royal American Insurance
Services recognizes and respects the privacy expectations of our customers. We
want our customers to understand our commitment to privacy in our use of
customer information. As a result of our commitment, we have developed these
Privacy Principles which are made readily available to our customers. Customers
who have questions about these Privacy Principles or have a question about the
privacy of their customer information should call John Borger at 888-294-0648.
These Privacy Principles apply to individuals, and we reserve the right to
change these Privacy Principles, and any of the policies or procedures described
above, at any time without prior notice. These Privacy Principles are for
general guidance and do not constitute a contract or create legal rights and do
not modify or amend any agreements we have with our customers.
The Bottom Line
Maintaining your
privacy is of paramount importance to us as it helps foster confidence,
goodwill and stronger relationships with you, our customers. If, at any time,
you have questions or concerns about our privacy practices, please feel free
contact us. General Statement: Royal American Insurance Services does not
disclose any financial information to any non-affiliated third party without
prior written approval of its clients.
General Information: Royal American Insurance Services, LLC (“RAIS”) is a
California insurance agency offering a diverse array of insurance products and
services. Our California Insurance License number is 0C91955
Insurance Rebates for California Clients: The basis for providing fixed
annuity commission rebates is found in the California Insurance Code Section
750(d) “…nothing in this section is intended to limit, restrict, or in any way
apply to, the rebating of commissions by insurance agent’s or brokers, as
authorized by proposition 103, enacted by the people at the November 8, 1988,
general election.” Remember that Rebates discussed are only authorized for
California and cannot by law be offered for any security product such as
variable annuities. You alone decide whether or not to purchase any financial
product.
USA Patriot Act Policy
Statement
The USA PATRIOT ACT (Uniting and Strengthening America by Protecting
Appropriate Tools to Intercept and Obstruct Terrorism Act) was signed into law
on October 26, 2001. On May 9, 2003 the Department of Treasury issued their
final regulations for Customer Identification Programs for Financial
Institutions. Since that time the standard for banks and non-banking financial
institutions has become the requiring of additional information from all clients
in order to stay in compliance with the USA Patriot Act.
In order to be able to provide the information required of the bank and non-bank
financial institutions that provide services for our clients, Royal American
Insurance Services will require that all clients have a valid physical mailing address on file, as post office
boxes will no longer be sufficient under the USA Patriot Act. We thank our clients for their cooperation and support in
these simple procedures to support efforts to deny terrorist groups access to
America’s financial system.
Directions & Address
Directions:
Royal American Insurance Services' offices are 15 minutes north of Temecula in
southern Riverside County. From North or South take the 215 Freeway to Newport
Road West. As you come off the exit, stay to the right to turn onto Haun Road.
We are in suite 205 of this landmark building.
Our Address: 29950 Haun Road – Suite 205 – Menifee California – 92586
Our main telephone is 951-679-2065 and our Fax number is 951-679-2660
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